17 Managementul experienței si angajamentului consumatorului
17.1.1. New Digital Technologies Through Omni Channels for Consumer Engagement. Case Study: Catering Industry
17.1.2. Quality in Service Industry and Customer Experience Management (CEM). Case Study: Restauranr Industry
17.1.3. Customer experience management. Case Study
17.1.4. The New Challenges of Digital World: Consumer Engagement in SUPPLY CHAIN MANAGEMENT for Efficient Consumer Response