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Conference 2013

Program


2013 Supply Chain Management for Efficient Consumer Response
Conference
(2013 SCM4ECR Conference)

CUSTOMER EXPERIENCE MANAGEMENT THROUGH SUSTAINABLE SUPPLY CHAIN
31 MAY 2013

International Conference Center – „Valahia” University of Târgoviște

ecr-uvt | International ECR Research

 

09.00 – 09.30Registration
 Opening session
09.30 – 09.45Official Opening – Welcome speech
09.45 – 10.45

KEYNOTES

  1. Virgil PopaCustomer Experience Management through Sustainable Supply Chain
  2. Theodor PurcăreaGaining the Best Return by looking Holistically at the SCM Transformation. Adopting the Best Practices, by collaborating effectively across the Entire Supply Chain, and ensuring the Alignment with Business Strategy
10.45 -11.00 Coffee Break

  1st Plenary session – Demand Management

Moderators:

Gheorghe Gh. Ionescu

Dan Miricescu

11.00 – 11.20Gheorghe Gh. Ionescu, Adina Letitia NegrusaAbout the relation “Organization Evolution and Ethics”
 11.20 – 11.40Cristinel Vasiliu, Mihaela DobreaSupply Chain Management (CSM) implementation in the Romanian logistics companies
11.40 – 12.00Virgil Popa, Theodor Purcarea, Dorina Tănăsescu, Madalina BarnaCustomer/Shopper Experience Management (CEM). Case studies in Retail Industry
12.00 – 12.20Veronica ȘtefanOnline Customer Relationship Management (CRM) for Distributed Operational Software Products
12.20 – 12.40Dan MiricescuStudy Regarding the Customer Satisfaction Evaluation Considering the Logistics Service Level
 12.40 – 13.00Mihai Felea, Irina AlbastroiuIdentifying and Managing the Risk in the Supply Chain
13.00 – 13.05Conclusions
13.05 – 14.00Lunch (on site)

 

2nd Plenary session – Supply Management

Moderators:

Cristinel Vasiliu

Veronica Stefan

14.00 – 14.20Marius Minea, Maria Claudia SurugiuReal-Time Traffic and Travel Information Systems-Role in Improving the Supply Chain Efficiency in Metropolitan Environment
14.20 – 14.40Jacek Karcz, Krzysztof ZborowskiOrganization of Supply Chain for International Consignments of LTL Carrier on the Market
14.40 – 15.00Virgil Popa Supply Chain Risk Management. Standards and Best Practices
15.00 – 15.20Razvan Andrei Gheorghiu, Alexandru Valentin Stan, Radu Serban Timnea, Angel Ciprian CormosEconomic Benefits of Traffic Reorganization in Cities
15.20 – 15.40Mihaela ȘtetEnergy Management in Logistics Activities
15.40 – 15.45Conclusions
15.45 – 16.00Coffee Break

 Doctoral session

Moderators:

Virgil Popa

Dorina Tanasescu

16.00 – 16.20Maria Claudia Surugiu, Ionel Petrescu, Oana Vasilica Barna, Radu Virgil Alexandrescu – Container Tracking in Multimodal Transport Using Intelligent Transportation Systems
16.20 – 16.40Mirela Ileana Nemţanu, Florin Codrut Nemţanu – Intelligent Transport System an Important Tool of Corporate Sustainable Responsibility for Transport Businesses
16.40 – 17.00Mihnea Gabriel Beldescu, Angel Ciprian Cormos, Valentin Iordache, Florin Codrut Nemtanu, Radu Serban Timnea – The Influence of Data Accuracy, Measured Using RMS Error, on the Costs of a Public Transport Operator
17.00 – 17.05Conclusions

Masters session

Moderators:

Virgil Popa

Dorina Tanasescu

17.05 – 17.25Alina Elena Tudor, Virgil Popa – Food Safety and Traceability for Sustainable Supply Chain. Case study in Restaurant Industry
17.25 – 17.45Andreea Georgiana Tanasca, Virgil Popa – Service Quality and Customer Experience Management. Case study in restaurant Industry
17.45 – 18.05Daria Ioana Vissarion, Virgil Popa – Supply Chain Risk Management. Response Solutions for Resilience and Business Performance Continuity. Case study in Steel Industry
18.05 – 18.10Conclusions
18.10 – 18.30

Doctoral papers awards.

Final conclusions.